Frequently Asked Questions
1. Where do I start?
First decide what you need in an apartment home. These are the things to consider before looking:
- Location – what counties or cities would you consider?
- Type – do you need senior, family, student or disabled housing?
- Floor plan – how many bedrooms will you need?
- Other needs – do you need easy access to public transportation or schools?
2. How do I find properties with wait list openings and available units?
Under the “Find Housing” link above, click on “Apartment Search.”
- Under the property search, select the County, Type of Housing, and Availability you are seeking (wait list openings or available units).
- View the property pages that come up to see if any of the properties interest you.
3. How do I know if I qualify?
All EAH properties have different income guidelines. To qualify for a specific property you must fall within those guidelines. Your eligibility is determined according to your household income and assets, and is based on an average income for each particular community.
To find out if you qualify, please contact the property manager for the apartment you are interested in. The property page on the website provides the contact information. If units are available or the wait list is open, there are often PDF materials you can download under the “Application” tab that have more information about the process.
4. How do I get on a wait list?
Demand for affordable housing is high and supply is low. Often wait lists are long. We recommend you get in touch with property managers to put your name on any lists that you qualify for that meet your needs. Check back on the availability of housing units through our website in the “Find Housing” Apartment Search and Future Developments sections. Also, please keep advocating for more affordable housing in your community!
5. What do I do if there is no wait list?
Check the website regularly and check in with property managers. If a wait list opens, call the property as soon as you can to get an application mailed to you, or download it from our website. You may also visit the property to fill out an application. Make sure you submit your application by the deadline.
6. What are common challenges when looking for housing?
- Credit Check
It can be very difficult to secure a rental without good credit. It is wise to check your credit score and if needed, work on improving the score in advance. That way, when an apartment does become available you are ready to begin the rental process.
If you’ve had problems with your credit in the past, be prepared to address this with the property manager. Demonstrate to them how you have taken steps to improve your credit score. Be proactive about your ability to pay rent. Also provide excellent references to prevent being denied for poor credit.
- Security Deposit
Do your best to have some money saved for a security deposit or have a source for the money you need at move-in. Once you are notified that an apartment is available, you will want to secure it quickly.
Since security deposits can be a challenge for those with fixed or modest incomes, it is a great idea to have a plan in advance to avoid missing an available apartment.